Frequently asked questions

We offer a comprehensive range of cleaning services tailored to meet your needs, including regular house cleaning, deep cleaning, move-in/move-out cleaning, post-construction cleaning, and more.‍

The frequency of cleaning depends on your individual needs and preferences. We offer flexible scheduling options, including weekly, bi-weekly, monthly, or one-time cleaning appointments.‍

No, our team comes fully equipped with all the necessary supplies and equipment to efficiently clean your home. However, if you have specific preferences or special products you'd like us to use, feel free to let us know.‍

The duration of the cleaning depends on factors such as the size of your home, its current condition, and the specific services requested. We'll provide you with an estimated time frame based on your unique requirements.‍

Your satisfaction is our top priority. If you're not completely satisfied with the results, please let us know within 24 hours, and we'll make it right by returning to address any areas of concern at no extra charge.‍

Scheduling a cleaning appointment is easy! Simply give us a call, send us an email, or fill out our online booking form, and our friendly customer service team will assist you in finding a convenient time for your cleaning service.‍

We appreciate it if you can tidy up any personal items or clutter before our cleaners arrive, as this allows us to focus on thorough cleaning. However, if you're unable to do so, don't worry—we'll still provide excellent service!‍

Our pricing depends on the size of your home and the type of cleaning service required. For an accurate quote, please use our online booking tool or contact us for a customized estimate.

Our pricing is transparent, and we will inform you of any additional fees upfront. Additional charges may apply for extremely dirty homes, last-minute bookings, or extra services not included in the initial quote.‍

We require at least 24 hours' notice for cancellations or rescheduling. Cancellations made with less than 24 hours' notice may be subject to a cancellation fee.‍

We operate from 9:00 AM to 5:00 PM, Monday - Saturday. We also offer flexible scheduling for special appointments.‍

Yes, we offer various discounts and packages, including first-time customer discounts, referral discounts, and discounted rates for regular or recurring services.‍

Your satisfaction is our top priority. If you're not completely satisfied with the results, please let us know within 24 hours, and we'll make it right by returning to address any areas of concern at no extra charge.‍

Payment options vary depending on your preference and our company policy. We offer both pre-payment and post-service payment options to accommodate our clients' needs.

No, you do not need to be present during the cleaning service. Many of our clients opt to provide access to their homes through keys, codes, or other arrangements. However, if you prefer to be present or have specific instructions, we're more than happy to accommodate your preferences.