Terms & conditions

Please read these Terms and Conditions ("Terms") carefully before using the services provided by We Leave Clean. By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please refrain from using our services.

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Services:

1.1 Description: We Leave Clean offers residential cleaning services, including but not limited to regular cleaning, deep cleaning, interior of window cleaning, carpet cleaning and post-construction cleaning.

1.2 Service Limitations: Our services are subject to availability and the specific terms agreed upon with the customer. We reserve the right to refuse or modify services based on factors such as location, cleaning requirements, and other circumstances.

1.3 We maintain elevated criteria for the quality and nature of the services we offer, recognizing that each client's anticipations may vary. We suggest having a representative during both the initial and concluding inspections to guarantee complete contentment.

1.4 Should you be unable to attend the final inspection of the cleaning and discover any areas that were missed or improperly cleaned, kindly inform us within 24 hours of the cleaning. We will then happily re-clean the specific area at no additional cost, or apply a 10% discount towards on the total estimated cost of the service. Please note that we cannot accept responsibility for overlooked areas or the state of your property if notifications are made after 24 hours from the cleaning or subsequent follow-up.

1.5 If we dispatch the team for a re-cleaning of areas that were overlooked or improperly cleaned, and your dissatisfaction persists, our sole recourse is to provide a 10% discount on the total estimated cost of the service.

1.6 If we dispatch the team for a re-cleaning of areas that were overlooked or improperly cleaned, and your dissatisfaction persists, our sole recourse is to provide a 10% discount on the total estimated cost of the service.

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Independent contractors policy to carry on house cleaning services:

At We Leave Clean, we partner with independent contractors to provide house cleaning services to our clients. This policy outlines the nature of our relationship with these independent contractors and the responsibilities of all parties involved.

All individuals who provide house cleaning services through We Leave Clean are classified as independent contractors. This classification means that they are not employees of the company and are responsible for their own actions, work methods, schedules, and tax obligations.

It's important to note that the independent contractors we partner with may not be licensed, bonded, or insured under our company. While we strive to work with reputable and skilled professionals, clients should be aware that these contractors operate independently and are solely responsible for any licenses, bonds, or insurance they choose to obtain.

Clients who engage the services of independent contractors through We Leave Clean acknowledge and agree that the relationship is directly between them and the contractor. We Leave Clean acts solely as an intermediary to connect clients with independent contractors and does not assume any liability for the actions or omissions of these contractors.

Clients who wish to hire an independent contractor for house cleaning services will enter into a separate service agreement directly with the contractor. This agreement outlines the scope of work, payment terms, scheduling, and any other relevant details. We Leave Clean is not a party to this agreement and is not responsible for its enforcement.

Independent contractors are solely responsible for the quality of their work, the methods they employ, and any potential liabilities that may arise from their services. Clients are encouraged to communicate directly with the contractor to address any concerns or questions related to the services provided.

In the event of disputes or disagreements between clients and independent contractors, We Leave Clean will not mediate or intervene. Clients and contractors are advised to work together to resolve any issues in accordance with the terms of their service agreement.

We Leave Clean is not liable for any damages, losses, claims, or liabilities arising from the services provided by independent contractors. Clients waive any claims against We Leave Clean for issues related to the quality, timeliness, or consequences of these services.

By choosing to engage the services of independent contractors partnered with We Leave Clean, clients indicate their understanding and acceptance of the Independent Contractors Policy for House Cleaning Services outlined above.

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Limitation of liability:

This Limitation of Liability statement outlines the terms and conditions under which We Leave Clean operates and provides house cleaning services to its clients. By engaging our services, clients acknowledge and accept the limitations of liability set forth in this statement.

We Leave Clean is committed to partnering with independent contractors who provide high-quality house cleaning services. However, it is important to recognize that house cleaning involves inherent risks, and despite our best efforts, accidents or unforeseen events may occur.

Customers understand and agree that We Leave Clean shall not be held liable for any direct, indirect, incidental, consequential, or special damages that may result from our services, including but not limited to property damage, personal injury, loss of valuables, or any other form of loss or harm.

While we strive to ensure the safety of our customers' property and our independent contractors, customers' are encouraged to take necessary precautions. Valuables, fragile items, and sensitive materials should be secured or removed from areas to be cleaned. We Leave Clean shall not be liable for damages to such items that could have been prevented by client precautions.

Customers' agree not to hold We Leave Clean liable for any claims, demands, or actions brought against them by third parties, arising from the services we provide. This includes claims related to property damage or personal injury caused by accidents during our cleaning activities.

We want to emphasize that We Leave assumes no liability or responsibility for any instances of stolen items that may occur in the course of our services. It's important to understand that while we prioritize security and professionalism in all our undertakings, unforeseen circumstances can arise. Therefore, it is agreed that We Leave, its independent contractors, and representatives will not be held accountable for any loss or theft of personal belongings, valuables, or possessions during or after the provision of our services. Customers' are encouraged to take necessary precautions, secure valuable items, and notify us promptly in case of any unfortunate incidents. By choosing to engage our services, clients acknowledge and accept this understanding regarding liability for stolen items.

By engaging the services of We Leave Clean, clients acknowledge their understanding and acceptance of the terms outlined in this Limitation of Liability statement, independent contractors carry on house cleaning services statement, terms of service, payment policy, booking and cancellation policy, and privacy policy.

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Contact Us

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